General Terms and Conditions

Welcome to Fiore Utrecht! These terms and conditions govern your use of our website and the services we provide. By accessing or using our website, you agree to comply with these terms. Please read them carefully before proceeding with any transactions.

  1. Products and Services:
    Fiore Utrecht offers a range of floral products, gifts, and related services. The availability of products may be subject to change, and we reserve the right to modify or discontinue any product at any time without prior notice.
  2. Pricing and Payments:
    All prices displayed on our website are in euros (€) and include applicable taxes, unless otherwise stated. We strive to ensure that pricing information is accurate, but errors may occur. In the event of an error, we reserve the right to correct the price and notify you accordingly. Payment for orders is processed securely through our chosen payment gateway. By placing an order, you authorize the payment for the total amount specified.
  3. Order Confirmation:
    After placing an order, you will receive an order confirmation via email. This confirmation does not guarantee the availability of the product. It serves as an acknowledgment of your order and provides details of the items, quantities, and delivery information. We reserve the right to cancel or modify an order if necessary.
  4. Shipping and Delivery:
    Please refer to our Shipping page for detailed information on shipping methods, fees, and delivery times. We aim to deliver orders promptly and efficiently, but please note that delivery times may vary depending on external factors beyond our control.
  5. Returns and Refunds:
    Our Return Policy outlines the terms and conditions for returns and refunds. Please review it carefully before initiating a return. We strive to provide a satisfactory resolution to any issues or concerns you may have regarding your order.
  6. Intellectual Property:
    All content on our website, including but not limited to text, images, logos, and graphics, is protected by intellectual property rights. You may not reproduce, distribute, or modify any content without our prior written consent.
  7. Privacy and Data Protection:
    We value your privacy and are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and safeguard your data.
  8. Limitation of Liability:
    Fiore Utrecht shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to the use of our website or services.
  9. Governing Law and Jurisdiction:
    These terms and conditions are governed by the laws of the Netherlands. In the event of any disputes, the courts of the Netherlands shall have exclusive jurisdiction.

We reserve the right to update or modify these terms and conditions at any time without prior notice. It is your responsibility to review them periodically. By continuing to use our website, you accept any changes made to the terms and conditions.

If you have any questions or concerns regarding these terms, please contact our team. Thank you for choosing Fiore Utrecht!



The information provided on the Fiore Utrecht website is for general informational purposes only. While we strive to keep the information up to date and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website. Any reliance you place on such information is therefore strictly at your own risk.

In no event will Fiore Utrecht be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website, you can link to other websites that are not under the control of Fiore Utrecht. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Fiore Utrecht takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.


At Fiore Utrecht, we are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase. By using our services, you agree to the collection and use of your personal information as described in this policy.

Information We Collect:

  • Personal identification information (such as name, email address, and contact details) that you provide when placing an order or contacting us.
  • Non-personal identification information (such as browser type, device information, and website usage) collected through cookies and similar technologies.

How We Use Your Information:

  • To process and fulfill your orders, including communication regarding order status and delivery.
  • To improve our website, products, and services based on your feedback and preferences.
  • To send periodic emails with updates, promotions, or other relevant information. You can unsubscribe from these emails at any time.

Data Protection:
We implement various security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.


Our website uses cookies to enhance your browsing experience and provide personalized services. Cookies are small text files that are placed on your computer or mobile device when you visit a website. They help us analyze website traffic, remember your preferences, and improve our services.

By using our website, you consent to the use of cookies as described in this Cookie Policy. You can manage or disable cookies through your browser settings, but please note that certain features of our website may not function properly without cookies.

We use both session cookies (which are deleted when you close your browser) and persistent cookies (which remain on your device until they expire or are manually deleted). We may also use third-party cookies for analytics and advertising purposes.

Please be aware that third-party websites linked to from our website may also use cookies, over which we have no control. We recommend reviewing the privacy and cookie policies of those websites.

If you have any questions or concerns regarding our Disclaimer, Privacy Policy, or Cookie Policy, please contact our team.